Use Your OMS To Deliver On Customer Expectations This Holiday Season And Into 2023

For the 2021 holiday shopping season, our December 2021 survey revealed that 31% of US online adults said shipping times were longer than they expected (i.e., deliveries were late), 30% said estimated shipping time frames were frequently longer than they expected, and 16% said they frequently had online orders canceled completely. Imagine the dashed expectations!

Our new research, Leverage Order Management Systems To Conquer US Consumers’ Elevated Fulfillment Expectations, outlines how retailers should configure their order management system (OMS) to meet customers’ rising delivery expectations — advice that’s pertinent both now and into 2023.

  • Underpromise on delivery timing to avoid 2021’s mishaps. Retailers must accurately manage customer expectations — at any time of year. What customers need from you: transparency about delivery timelines, clear schedules and deadlines prominently displayed, and investment in optimization technology such as OMSes. That optimization enables retailers to simultaneously promise delivery timelines that they can meet
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The Pleasure Of Online Shopping

Online ShopAre you might be new to on-line purchasing? Do you wish to know the benefits and disadvantages of online purchasing? If the solutions to those questions are sure, read further to get extra information on this new form of shopping, which can be called internet-based mostly buying.

The Cassie is designed to be fitted via the thighs, so if you’re considering of sizing down but have thicker thighs, you’ll most likely be more snug in a larger Cassie. Oh, I virtually forgot to mention, certainly one of my favorite outfit inspirations is carrying a Randy, leggings, and a Cassie. So cute, and virtually effortless to put on. One of the issues that amazes me about on-line shopping is how easy it is to get great offers. As you point out in your Hub, there are good coupons on the market, all you must do is search for them. Also, I …

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A Recap Of 115 Retail Website Promotions On Black Friday And Cyber Monday 2022

The 2022 end-of-year holiday season is well underway: NRF reported that a record-breaking 196.7 million US shoppers showed up both online and in store during the shopping period from Thanksgiving Day to Cyber Monday (November 24 to 28).

To get a better sense of what retailers did online on Black Friday and Cyber Monday, we reviewed 115 retailer and brand home pages, which span several product categories. Among other highlights, we found that:

  • Overall retailer participation was high, but value was mixed. Similar to previous years, nearly all retail sites we reviewed had some form of promotion. This year, 90% offered discounts on both Black Friday and Cyber Monday (see figure). Just one in five, however, had a sitewide sale, and fewer than one in 10 offered free shipping as a promotion (Note: This number excludes those that offer free shipping year-round). Instead, many offered sales on select product categories
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Fashion Recommendation You Shouldn’t Cross Up On!

Fashion ShopAre you a kind of individuals who do not know what to wear? Do you find it troublesome to plan your clothing decisions for the following week or even day? Do you have got a troublesome time mixing and matching colours? In that case, then you will profit drastically from the recommendation in the following style article.

Do not be afraid to wear the look you like. It could possibly usually really feel a bit scary to sport a look that is a bit out of the norm. However, when you really wish to put on it, simply do it! It makes good sense to allow your true inside trend diva to come back out, even if she’s on the quirky aspect.

An excellent trend tip is to select your clothing for the day primarily based on color. You do not need to step outdoors with your shirt and shorts …

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